Pricing — GoHealth360

LIVE · 14 AI agents on active calls avg. handle time 2m 18s 100% of contacts AI-disclosed 3 escalations routed to humans · < 9s HIPAA-aware · TCPA-compliant capture LIVE · 14 AI agents on active calls avg. handle time 2m 18s 100% of contacts AI-disclosed 3 escalations routed to humans · < 9s HIPAA-aware · TCPA-compliant capture

Live Agent Services

Trained human agents on your inbound & outbound, fully supervised.

$9+

USD / agent-hour

US-based, trained & scripted agents
Compliant call handling
Scales up & down on demand
Live escalation desk

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Fully-Managed Campaigns

AI Voice + AI Agent + Chat, end-to-end — designed, run and optimized for you.

$11.50

USD / hour

All three channels, one managed team
Disclosure & consent handled for you
Reporting + live human escalation
Knowledge base built & maintained
Dedicated campaign manager

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AI Voice

Natural AI voice agents, disclosed on every call. Pay only for talk time.

$0.08

USD / minute

Inbound & outbound voice
Synthetic-voice disclosure
Warm transfer to a human
Transcript + consent record

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AI Chat included with any plan · Volume & enterprise pricing available · No long-term lock-in.

Common questions

What you're actually paying for.

Is AI Chat really free?

The embedded web chat agent is included with any Live Agent, Voice or Managed plan — it's the front door to everything else.

How does Voice billing work?

$0.08 per connected talk-minute. Disclosure, transcription and consent logging are included — no per-feature add-ons.

Can I mix channels?

Yes. Most clients start with Live Agents or a Managed campaign and layer AI Voice on as volume grows. No lock-in.

Honest, by-the-hour pricing. No black boxes.