GoHealth360Operations Console

S3 … CRM Vendors Outreach

Live operations

Agent & campaign performance

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Calls tracked

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Avg handle time

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Escalated → human

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Leads captured

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Agent labor cost

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Agent performance —

Agent leaderboardhours · cost @ $5/hr

	Agent	Campaign	Hours	Cost

Responsible-AI compliance

Time by status

Lead sources

Source · CallShaper → S3

Ingest bucket —

Manual CSV import

Paste a CallShaper CSV (one-off, bypasses S3)